Phones & tablets
Settings, apps, contacts, photos, storage, updates, accessibility and learning how features work.
← Back to homeYakima, Washington
Local technology help—
without the frustration.
Friendly, one-on-one help with phones, computers, email, passwords, scams and the everyday technology nobody ever explained.
What We Can Work On
Bring the device, the question or the frustration.
Computers & email
Everyday computer tasks, inbox organization, attachments, video calls, Microsoft 365 and Google Workspace.
Passwords & accounts
Safe account-recovery steps, password organization, two-step verification and understanding sign-in problems.
Scams & online safety
Review suspicious messages, improve privacy settings and learn practical ways to feel safer online.
Technology Help for Older Adults
Patient guidance at your pace.
Questions are welcome, steps can be repeated and you stay in control of your device and private information. Family members can also arrange a session for someone they love.
Frequently Asked Questions
Before you press for help.
Do you provide in-home technology help in Yakima?
Yes. In-Home Help is available in the Yakima area. Share your location when booking so Ericka can confirm availability and travel details.
Can you help older adults with phones and computers?
Yes. Sessions are patient, one-on-one and paced for the person receiving help. There is no judgment and no technical vocabulary required.
What kinds of technology problems can you help with?
Common appointments include smartphones, computers, tablets, email, passwords, photos, video calls, account settings, suspicious messages, privacy and online safety.
Do I need an in-home appointment?
No. Quick Help and Virtual Help are available by phone or video, so you can get help from Yakima or wherever you are.
Can you guarantee that a device or account can be fixed?
Not every issue can be fully resolved in one appointment, but Ericka will explain what is happening, complete the safe steps that are available and give you clear next steps.
How do I book technology help?
Choose a service online, call 208-416-1855 or email ericka@clickthehelpbutton.com. New clients receive $15 off their first completed session.
Ready When You Are
Get real technology help in Yakima.
Tell Ericka what is happening. You do not need to know the technical name.